Europe: Belgrade, Serbia • Ljubljana, Slovenia
00 381 11 440 9 400
info@superadmins.com

IT End-user Support

IT End-user Support:

Whether your client’s requests are received directly or via ticketing system, our IT specialists act as an addition to your Service Desk and resolve these requests 24/7.

Every request and response gets documented, time tracked and delivered in a form of a report.

We provide End-user support for the following technologies:

  • Servers: Linux (all distributions), Windows Server (all versions), Mac OS X Server (all versions), Free/NET/OpenBSD (all versions) operating systems with related services (Web, App, Mail, Collaboration, Database, Active Directory…)
  • Networking: Active network devices – L2/L3 switches, routers, firewalls, Load Balancers (Cisco, HPN, Juniper, Citrix NetScaler, Barracuda)
  • Virtualization: Server virtualization, VDI and App virtualization (VMware ESXi, Xen, Hyper-V, KVM, OpenVZ, VirtualBox, Parallels)
  • Enterprise hardware: Servers and storages (HP, Dell, Fujitsu, NetApp, IBM, EMC, Tegile)
  • Consumer technologies: Client operating systems (Windows, MacOS X, iOS, Android), client apps, consumer hardware, Office 365
  • Cloud and hosting billing/orchestration: cPanel, WSP, Sentora, OnApp, SolusVM, WHMCS, Blesta, HostBill, UberSmith, Plesk
  • DevOps: Ansible, Chef, Puppet, SaltStack, Docker, LXC, Travis, Jenkins, Vagrant, GitHub, Bitbucket, Logstash, Graylog, OpenStack
  • Public Cloud: AWS, Microsoft Azure, Google Cloud Platform, Digital Ocean

IT Infrastructure SupportRead more

Benefits:

  • Our 24/7 availability
  • Fast response time : We operate under strict SLA
  • Integration in to your ticketing / ITSM system
  • IT specialists are fluent in English
  • SuperAdmins predefined processes are guarantee for successful cooperation and service delivery
  • Our pricing model is simple and transparent
  • Possible FREE TRIAL